Privacy Policy

Your family's privacy is our top priority. This policy explains how we collect, use, and protect your data when you use StoryFace.

Last Updated: March 30, 2026

StoryFace ("we," "our," or "us") is committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to create personalized children's storybooks.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site and/or services.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Your name and email address
  • A password (encrypted and securely stored)
  • Profile picture (optional)

Child Profile Information

To create personalized storybooks, you may provide:

  • Your child's first name or nickname
  • Your child's age or age range
  • Interests and preferences for story customization
  • 1-3 reference photos of your child

Usage Data

We automatically collect certain information when you use our services:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and features used
  • Date and time of visits
  • Referring website or app

2. How We Process Your Child's Photos

We take photo privacy extremely seriously. Here's exactly what happens:

1

Secure Upload

Photos are uploaded via encrypted connection (HTTPS) and stored securely on our servers.

2

AI Processing via Gemini API

Photos are sent to Google's Gemini AI API for character generation. Google processes these images solely to generate your storybook illustrations. Google's use of your data is governed by their own privacy policy.

3

Local Storage

Generated character images and scene illustrations are stored on our servers in an encrypted format. Original photos are retained until you delete them or your account.

4

Retention Period

We retain photos and generated content for as long as your account is active. You can delete individual photos, characters, or books at any time. Upon account deletion, all data is permanently removed within 30 days.

We never: Share photos publicly, use photos for training our own AI models, sell photos to third parties, or use photos for any purpose other than creating your storybooks.

3. Children's Privacy & COPPA Compliance

Because StoryFace is designed for families and involves children's photos, we take extra precautions to comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations.

Parental Consent Required

By creating an account and uploading photos of your child, you represent that:

  • You are the parent or legal guardian of the child
  • You have the authority to consent to data collection on behalf of the child
  • You understand how the photos will be used

Limited Data Collection

We collect only the minimum information necessary to create your storybooks. We do not:

  • Collect children's email addresses (parents manage all accounts)
  • Allow public profiles or sharing of children's photos
  • Enable third-party advertising targeted at children
  • Track children across other websites or apps

Parental Control

Parents have full control over their child's data:

  • View all stored photos and generated content
  • Delete individual items at any time
  • Request complete data export
  • Delete the entire account and all associated data

4. Data Sharing & Third Parties

We Do NOT Sell Your Data

StoryFace will never sell, rent, or trade your personal information or your child's photos to third parties for marketing purposes.

Service Providers

We share data with the following categories of service providers:

  • Google Gemini AI: To generate character illustrations and storybook scenes from photos
  • Cloud Hosting: To store and serve your data securely
  • Payment Processors: If you subscribe to a paid plan (we do not store credit card numbers)
  • Email Services: To send transactional emails (password reset, account notifications)

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, or property.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use our service (analytics)
  • Improve our service based on usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some features of our service.

6. Your Rights & Data Deletion

You have the following rights regarding your data:

Access

Request a copy of all personal data we hold about you.

Correction

Update or correct any inaccurate information.

Deletion

Delete individual photos, characters, or storybooks at any time.

Account Removal

Delete your entire account and all associated data permanently.

To exercise these rights, use the settings page in your account or contact us at the email address below. We will respond to requests within 30 days.

7. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure password hashing using modern algorithms
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Automated monitoring for suspicious activity

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your data.

8. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

For COPPA-specific concerns or to verify parental consent, please include "COPPA Request" in your email subject line.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

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